Policy Statements

  • Safeguarding Policy Statement
  • Privacy Policy Statement

Safeguarding Statement

Key contacts

 Founder, Executive Director and Deputy Child Protection Lead: Rosa de Guero

Contact details: rosa@survivorscanshine.org.uk 

Mobile: 07878841675

Director and Nominated Child Protection Lead: Catherine Bennett

Contact details: cath@survivorscanshine.org.uk

 Deputy designated safeguarding leads (frontline): Mike Alcendor 
Contact details: mike@survivorscanshine.org.uk

Mobile: 07878815462

 Trustee / Senior Lead for Safeguarding and Child Protection: Rosa de Guero

Contact Details

    NSPCC Professionals Helpline:

0808 800 5000

SURVIVORS CAN SHINE will work with schools/colleges/ youth providers to meet their statutory duty under section 175 of the Education Act 2002 to safeguard and promote the welfare of children and young people (CYP) and help them to achieve good outcomes.


  • Ensure safe recruitment practice in checking the suitability of all staff and volunteers to work with CYP including the completion of risk assessments.
  • Ensure staff are appropriately trained.
  • Raise awareness of safeguarding/child protection issues amongst all staff and volunteers and of what to do if they have concerns.
  • Ensure that volunteers are appropriately supervised.
  • Ensure that procedures and expectations for identifying and reporting/recording cases, or suspected cases, of abuse to relevant agencies are supportive of the school, college and youth service procedures and robust.
  • Ensure that links with relevant agencies are effective including working in partnership regarding child protection matters.
  • Ensure the sessions are run within a safe environment and is one in which CYP feel secure and are encouraged to talk freely about anything that concerns them.
  • Ensure CYP know there are adults in the school, college and youth service who they can approach if they are worried about anything as well as other agencies/services.
  • Ensure the programme develops and equips CYP with the skills needed to feel safe and adopt safe practices.
  • Support for CYP who have been abused or may be at risk of harm in accordance with any agreed child protection plan. Guidance on this should be directed by the school, college and youth service designated safeguarding lead.
  • Ensure employees and volunteers respond appropriately to any concern or allegation about a member of staff in school, college and youth service or from the organisation including volunteers.
  • Ensure staff follow accepted “safe practice” principles when working with CYP.
  • Ensure CYP are protected from all forms of harm.


SURVIVORS CAN SHINE is not a school, however, chooses to adhere to Keeping Children Safe in Education (KCSIE) in order to support the schools they work with and this remains in force throughout the response to coronavirus (COVID-19). Individual schools and local authorities will have additional guidance on support during the coronavirus outbreak and this should be checked ahead of programme starting in schools. This guidance should support governing bodies, proprietors, senior leadership teams and designated safeguarding leads to continue to have appropriate regard to KCSIE and keep their children safe. It suggests where schools and colleges might consider safeguarding policy and process differently when compared to business as usual. (KCSIE Jan 2021, P3).

 Roles and responsibilities 

The Executive Director and Director of SURVIVORS CAN SHINE.

The Executive Director will co-ordinate facilitators, artists and volunteers in order to support the school/college to safeguard and promote the welfare of pupils by:

  • co-ordinating the delivery of the safeguarding and child protection programme ‘I Shine Speak Out’.
  • Ensure all staff and volunteers have received robust safeguarding training and are confident in supporting/delivering the programme which contains sensitive issues.
  • provide the school/college with support and guidance, workshops for staff and parents of the school.
  • dealing with allegations against members of organisation and volunteers
  • Work as a point of contact for facilitators on an advisory capacity as well as liaise with the school/governors if an allegation is made against a member of their staff. This will be in line with the school procedures as well as advice from the local authority designated officer (LADO)
  • Ensure all employees and volunteers identify those children who need extra help and bring this to the attention of the school.
  • Ensure all employees and volunteers are vigilant to harm and abuse, identify those children for whom there are child protection concerns and know how to deal with this in an appropriate and timely manner.
  • Ensure all employees and volunteers work in partnership with the school to safeguard children.
  • Safer recruitment practice is followed when recruiting to posts and appropriate action is taken whenever an allegation is made against a member of staff.
  • Ensure Safeguarding issues are brought to the attention of the relevant school staff and SURVIVORS CAN SHINE nominated Child Protection Lead.

 Role of the Nominated Child Protection Lead

The role of the nominated child protection lead, and their deputies is to take lead responsibility for safeguarding and child protection within SURVIVORS CAN SHINE and support schools they visit. The deputies will be the ‘frontline’ worker and liaise with school if a disclosure is made. The child protection Lead will oversee and support remotely as well as gathering confirmation of agreed referrals and actions by schools.

 The nominated child protection lead (and their deputies) will:

  • liaise with school when a disclosure has been made.
  • liaise with the school and other services such as the LADO to ensure timely actions are taken as agreed. If they are not this will be challenged, and appropriate follow actions taken.
  • provide advice and guidance for employees and volunteers on safeguarding and child protection issues.
  • ensure the organisation’s safeguarding and child protection policy is up to date and reviewed annually.
  • ensure all employees and volunteers, including temporary staff, are aware of and understand policies and procedures and implement them. These include KCSIE Part 1, the SURVIVORS CAN SHINE Code of Conduct and Safeguarding Policy.
  • all employees and volunteers that work directly with children must also read Annex A in KCSIE 2021.
  • attend regular training, including Prevent awareness training.
  • provide regular updates to all employees and volunteers on any changes in safeguarding or child protection legislation.
  • oversee the child protection systems within the organisation, including the management of records, standards of recording concerns and data analysis.
  • ensure employees and volunteers receive appropriate safeguarding and child protection training every 2 years.

 Working with parents and carers

SURVIVORS CAN SHINE recognises the importance of working in partnership with parents and carers to ensure the welfare and safety of children and young people.


  • support the school in making parents aware of the role of SURVIVORS CAN SHINE in promoting the welfare of pupils.
  • Support the school in providing opportunities for parents and carers to learn about the programme and the content before it is delivered to the children.
  • consult with and involve parents and carers through a workshop providing opportunities for them to ask questions about the programme as well as understand their role in encouraging their child to ‘speak out, be heard, be safe’.

 Multi-agency working

SURVIVORS CAN SHINE will work in partnership with relevant agencies in order to meet its obligations under section 11 of the Children Act 2004 and Working together to safeguard children 2018.

The organisation recognises its vital role in safeguarding school-age children and will co-operate with the Local Safeguarding Children Board to ensure joint working with partner agencies.


Safeguarding children - Safeguarding is about every child

In relation to children and young people, safeguarding and promoting their welfare is defined in ‘Working together to safeguard children’ as:

  • protecting children from maltreatment
  • preventing impairment of children’s health or development
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care
  • taking action to enable all children to have the best outcomes.

 Action may be needed to protect children and young people from specific safeguarding issues such as:

• Abuse: Neglect, physical, sexual and emotional

• Disguised compliance

• Children missing in Education (CME)

• Children who are home schooled (‘Hidden Children’)

• Radicalisation / extremism

• So-called ‘Honour Based’ Violence (HBV)

• Breast Ironing

• Mental health concerns including self-harm

• Bullying including on-line (cyber) bullying and prejudice based bullying

• Racism, disability, homophobic or transphobic abuse

• Gender based violence/violence against women and girls

• Domestic Abuse

• Poor parenting

• Child sexual exploitation and trafficking (CSE)

• The impact of new technologies on sexual behaviour

• Substance misuse

• Female Genital Mutilation (FGM)

• Forced marriage

• Fabricated or induced illness

• Faith abuse

• Gangs and youth violence (including Child Criminal Exploitation: County Lines)

• Private fostering

• Sexting (Youth Produced Sexual Imagery)

• Peer on peer abuse • Teenage relationship abuse

• Serious Violent Crime

• Sexual violence

• Sexual harassment

• Children with family members in prison

• Children and the court system

• Homelessness

• Adverse Childhood Experiences (ACEs)

• Trauma and Attachment issues

• Up-skirting

• Knife Crime

• County Lines

 SURVIVORS CAN SHINE will support the school in seeking advice from their local Children’s Social Care MASH Team (Multi-Agency Safeguarding Hub) to help make decisions on the child’s level of need and the appropriate service to refer on for services. The Facilitator will consult with the designated safeguarding lead in school regarding any concerns and provide relevant written statements where needed, to enable the school to seek advice and to discuss the case prior to making any referral for services.

The Online tool Report a child to your local council directs employees to the local children’s social care contact number.

 Child protection procedures

 SURVIVORS CAN SHINE will support schools in working to the following policy documents in order to support the protection of pupils who are at risk of significant harm.

Working together to safeguard children (DfE 2018)

What to do if you’re worried a child is being abused (DfE2015)

The London Safeguarding Children Board child protection procedures

Keeping children safe in education (DFE 2021)

In line with these policies and procedures, SURVIVORS CAN SHINE will:

  • identify those pupils where there are child protection concerns and report this directly to the designated safeguarding lead in the school for their immediate action.
  • contribute to the development of the referral with a written statement where necessary.
  • Follow-up with the school to ensure the agreed action has been taken and where necessary, escalate any concerns of unactioned concerns. 
  • Employees and volunteers of SURVIVORS CAN SHINE have a responsibility to identify those children who are suffering from abuse or neglect and to ensure that any concerns about the welfare of a pupil are reported to the designated safeguarding lead within the school immediately.

·         Employees and Volunteers should refer to appendix 1 for specific indicators that may suggest a pupil may be at risk of suffering significant harm.

  • Any concerns held by the organisation when visiting a school should be discussed in the first instance with the designated safeguarding lead of the school or their deputy. Furthermore, SURVIVORS CAN SHINE Nominated Child Protection Lead should also be notified.


  • Safeguarding concern records and Child protection records relating to pupils are maintained by the school the child attends.
  • For data analysis and impact tracking, SURVIVORS CAN SHINE will collate the following, non-identifiable data when a concern is raised during one of the programme sessions.


Date,Age of child  category of concern (neglect,   emotional, physical, sexual,   criminal exploitation,            sexual exploitation)   action taken by school ie:   managed internally,    consulted CSC but not    referred, referred to    CSC)


·         A copy of disclosures of abuse made during the programme sessions will be kept by SURVIVORS CAN SHINE, securely stored, for reference if needed for future safeguarding investigations, court cases or serious case reviews.

·         Schools will be asked to complete a log record of disclosures/concerns raised through the Shiny’s Message Box or following one of the programme sessions. This will be non-identifiable information.



Age of child

Verbal disclosure or Shiny’s message box

category of concern (neglect, emotional, physical, sexual, criminal exploitation, sexual exploitation)

action taken by school ie: managed internally, consulted CSC but not referred, referred to CSC)


  • The nominated Child Protection Lead is responsible for ensuring that records are accurate, up to date and that recording is of a high standard.
  • All information should be recorded on the safeguarding incident form (see appendix 2) or similar and all records should be signed and dated.
  • Records should show:
    • what the concerns / disclosure was including direct language used by the child where possible.
    • what action was taken to refer on concerns to the safeguarding lead within the school.
    • agree the action to be taken by school as well as follow up discussions to ensure actions were taken.
    • how and why decisions were made and follow up where needed.
  • Any incidents, disclosures or signs of neglect or abuse should be fully recorded with dates, times and locations. Records should also include a note of what action was taken and outcomes. It must have the reporting adult’s printed name as well as a signature.
    • The incident form must be completed whenever concerns arise, a disclosure is made or there is a serious incident.

All information will be in line with GDPR regulations as stated in the SURVIVORS CAN SHINE GDPR policy.

 Safer recruitment

 General principles

SURVIVORS CAN SHINE recognises safer recruitment practices are an essential part of creating a safe team to support schools in delivering the ‘I shine, speak out’ programme for children. It is essential to ensure that facilitators and volunteers working within school environments are suitable do to so, and do not pose any kind of risk to children.

ALL staff and volunteers will have enhanced DBS checks.

 Employee practice and conduct

 Induction and training

  • The Executive Director of SURVIVORS CAN SHINE will ensure that all staff are fully inducted, are made aware of the following policies of the organisation and that they are fully aware of their role in implementing these:
    • Safeguarding and child protection policy and procedures
    • Employee code of conduct
    • GDPR policy
  • Employees will be asked to confirm in writing that they have received and read all relevant policies, including “What to do if you are worried a child is being abused” guidance and ‘Keeping Children Safe in Education 2020 part 1’ and ‘Annex A’
  • The nominated Child Protection Lead will ensure that all staff are fully inducted with regard to the SURVIVORS CAN SHINE child protection policy and procedures and that they receive safeguarding and child protection training on a two-yearly basis.
  • SURVIVORS CAN SHINE will keep a central record of all statutory and other training undertaken by employees and volunteers.
  • As well as basic safeguarding training, the nominated Child Protection Lead and their deputy will receive specific training on their role on their role and other relevant multi-agency training courses.
  • Employees and volunteer staff will receive regular and timely updates on child protection and safeguarding issues via the nominated child protection lead in order to ensure they remain up to date with new legislation.

 Conduct and safe practice

  • SURVIVORS CAN SHINE expects employees and volunteers to set a good example to pupils and professionals through their own conduct and behaviour and aims to protect them from the risk of allegations being made against them by ensuring they maintain high standards of professionalism and appropriate boundaries.
  • The Directors of SURVIVORS CAN SHINE will ensure that there is a written code of conduct in place and that each employee and volunteer, signs a code of conduct agreement on appointment that sets out the expectations with regards to standards of professional behaviour and that everyone receive copies of relevant policies.
  • Employees will be expected to follow the SURVIVORS CAN SHINE social media policy in terms of their use of social media, particularly in relation to professional standards and relationships with pupils and/or their families.

Behaviour management, physical intervention and reasonable force

SURVIVORS CAN SHINE will follow the individual school’s behaviour management policy, which has been provided in advance of the programme, which follows government guidance, and any use of physical intervention and restraint will be linked to the implementation of this policy. The SURVIVORS CAN SHINE team are not expected to physically intervene with a pupil and will rely of existing school staff members to manage challenging behaviour in line with their policies and risk assessments.


SURVIVORS CAN SHINE fosters a culture of openness in line with the “Freedom to speak up” review and will put in place strategies and procedures to ensure that employees and volunteers feel enabled to raise concerns relating to the safeguarding of children or poor practice within the organisation that may cause a risk to children.

All employees and volunteers have a legal duty to raise concerns where they feel individuals or schools/colleges are failing to safeguard and promote the welfare of children.

In the event that an allegation is made against a member of SURVIVORS CAN SHINE whilst working in a school, the Executive Director and/or nominated Child Protection lead for SURVIVORS CAN SHINE will address this directly with the school leadership team.

In addition, concerns can be directed to the NSPCC Professionals helpline.

 An allegation is any information which indicates that a member of the SURVIVORS CAN SHINE team may have:

• Behaved in a way that has, or may have harmed a child

• Possibly committed a criminal offence against/related to a child

• Behaved towards a child or children in a way which indicates s/he would pose a risk of harm if they work regularly or closely with children. 

Privacy Statement

Our contact details

Name: Rosa de Guero

Address: 29b Doynton Street, London N19 5BX

Phone Number: 07878841675

E-mail: rosa@survivorscanshine.org.uk

Policy Statement review date – April 2022

 The type of personal information we collect

We currently collect and process the following information:

Non-identifiable information on concerns raised.

Date Age of child category of concern (neglect, emotional, physical, sexual, criminal exploitation, sexual exploitation) action taken by school ie: managed internally, consulted CSC but not referred, referred to CSC)

A copy of disclosures of abuse made during the programme sessions will be kept by SURVIVORS CAN SHINE, securely stored, for reference if needed for future safeguarding investigations, court cases or serious case reviews. The details recorded for this purpose are: Name of school/college the Child/Young Person, attends, Name of child/young person, DOB, Date/Time of Disclosure/concern, details of the concerns/risks (observations, comments or disclosure), actions taken by SURVIVORS CAN SHINE and the school designated safeguarding lead.

For safer recruitment of staff and volunteers going into schools, a single central register is maintained and kept securely. The information held contains; name, DOB, address, picture identification, Advanced DBS, prohibition from teaching check, section 128, right to work in UK.

 How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·         Application process and relevant checks prior to interview.

We also receive personal information indirectly, from the following sources in the following scenarios:

·         Enhanced DBS checks to ascertain suitability for working with children.

We use the information that you have given us in order to:

·         ensure you are not prohibited from working with children

·         ensure there have been no concerns from previous employers

·         be confident we are not putting children at risk of harm

·         ensure there is no transferable risk

·         to be compliant with KCSIE 2021

We may share this information with senior leaders or governing board members within the organisation or police if concerns were raised regarding the safety of children you have been in contact with to assist with any investigation needed.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

How we store your personal information

Your information is securely stored with access only available by the Executive Director and Director.

We keep Children’s disclosure information until they are 18. We will then dispose your information by shredding any paper files and permanently deleting electronic files.

We keep staff and volunteer information until they end their contract with the organisation. We will then dispose the information by shredding any paper files and permanently deleting electronic files.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at rosa@survivorscanshine.org.uk  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to Rosa de Guero, 29b Doynton Street, London, N19 5BX.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:          

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk